Privacy Policy

INFINITY FITNESS respects your privacy. We recognize your need for appropriate protection and management of any personally identifiable information you may share with us. We will not give out your information and your use of this site is subject to this Privacy Policy. Therefore, it is important that you fully understand the conditions of our collection and use of such information. Please take a moment and read our policy before using and/or submitting information on our website.

Non-Identifiable Information
During your website visit, we may collect, store, or accumulate certain non-personally identifiable information concerning your use of this app or website, such as information about which of our website’s pages you have visited. This data may be analyzed for trends and statistics to allow us to improve.

Personally Identifiable Information
We may collect data that you provide to us such as your name, address, e-mail address, telephone number, credit card and other personal information during membership sign up. We do not sell, share, or otherwise distribute your personally identifiable information to third parties except as provided herein. The contact information we collect may be used for internal business purposes, such as order placement, marketing plans, and to provide you with information we believe may be of interest to you. We may disclose any information, including personally identifiable information, we deem necessary to comply with any applicable law, regulation, legal process or governmental request.

If you want out.
You may opt-out of our emails at anytime by hitting the unsubscribe tab. You also can email us at If you want to cancel your Infinity Fitness Online membership, please do so using your membership account. Cancellations via e-mail or direct message will not be accepted. Refunds will not be provided. If you decide to cancel your Infinity Fitness Online membership, you will have access to your account through to the end of your billing period.

Third-Party Sites
Any third-party websites linked to or from this website may have different privacy policies and practices. You should review the privacy polices on these other websites in order to determine how each website may use any personal information you provide.

We use industry-standard encryption techniques when transferring and receiving consumer data exchanged with our website. We have appropriate security measures in place at our physical facilities to protect against the loss, misuse or alteration of information that we may have collected from you at our site. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that these security measures will prevent third-parties from illegally obtaining this information.

You are responsible for maintaining the confidentiality of your username and password that you designate during the registration process and you are fully responsible for all activities that occur under your username and password. You shall immediately notify us of any unauthorized use of your username or password or any other breach of security. Infinity Fitness will not be liable for any loss or damage arising from your failure to comply with this provision. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

Infinity Fitness Online grants you the ability to receive virtual fitness training from a trainer, and requires you to pay a subscription fee. You agree to pay the fees and any other charges incurred in connection with your username and password (including any applicable taxes) at the rates in effect when the charges were incurred. The Site uses PayPal to process your credit card transactions. We will bill all charges automatically to your credit card or PayPal account. Your initial subscription fees will be billed at the beginning of your subscription. Renewal fees will be billed on a monthly or 6 month basis dependent on the length of your subscription. All fees and charges are nonrefundable, except in instances where we are unable or unwilling to provide the requested services.

If you purchase a subscription product from us then your subscription will renew automatically for consecutive periods of the same duration as the subscription term originally selected, unless we terminate it or you terminate your subscription through your membership account (receipt of which must be confirmed by email reply from us). You must cancel your subscription before it renews in order to avoid billing of subscription fees for the renewal term to your credit card.

For Infinity Fitness Strong + Empowered subscriptions, no refunds are provided since this is a pre-paid service. Payments are non-refundable and there are no refunds or credits for partially used services.

The only time a refund will be granted is if the instructor is unable or unwilling to provide any of the listed services.

Questions, Comments or Concerns
If you have questions, comments or concerns about our Privacy Policy, please contact us by email at

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